
Allow your customers to direct contact with Dokan Vendors. Our plugin provides a beautiful and effortless way to start communicating between the Dokan vendors and the users/customers through WhatsApp. Our plugin is fully compatible with Dokan Lite and Dokan Pro.
Requirement:
- WooCommerce 5 or higher installed and activated.
- Dokan Lite/Pro installed and activated.
- WordPress WhatsApp Support 2.3.0 or higher installed and activated.
- Single Person layout activated.
Features:
- Store Level (Priority 2):
- The vendors can add WhatsApp Support number on their store page.
- Admin can also add/edit vendor's WhatsApp Support number from edit vendor/ edit user page.
- Admin can hide widget or product query button if WhatsApp Support number is not set at the Store Level.
- Product Level (Priority 1):
- The vendors can add WhatsApp Support number on their product page.
- Admin can also add/edit vendor's WhatsApp Support number by editing the vendor's product page from WooCommerce backend.
- Admin can hide widget or product query button if WhatsApp Support number is not set at the Product Level.
Store Level and Product Level Priorities:
Store Level allows vendors to add the WhatsApp Support number store wise whereas Product Level allows vendors to add the WhatsApp Support number product wise. You can use both the levels together by enabling them from the plugin settings.
Once the plugin finds a WhatsApp Support number at the Product Level priority 1 comes into the play and the support messages are sent to the support number entered at the Product Level. If the WhatsApp Support number is not set at the Product Level then the messages are sent to the Store Level WhatsApp Support number. In case, both Levels WhatsApp Support numbers are not set then messages will be sent to the Admin WhatsApp Support number.
Settings:
WhatsApp Support For Dokan: You can enable/disable the WordPress WhatsApp Support For Dokan Multivendor module.
Vendor Support Widget: This option allows users or customers to contact the vendor through the popup widget.
Vendor Support Product Query: This option allows users or customers to contact the vendor through the product query button.
Product Level (Priority 1) Settings:
Product Level: This feature allows vendors to add WhatsApp Numbers for customer support from their Dokan's edit product page.
Hide Widget: Enable if you want to hide a widget on the product page if the product level WhatsApp Support number is empty.
Hide Product Query: Enable if you want to hide the product query button on the product page if the product level WhatsApp Support number is empty.
Store Level (Priority 2) Settings:
Store Level: This feature allows vendors to add WhatsApp Number for customer support from their Dokan's store page.
Hide Widget: Enable if you want to hide a widget on the product page if the store level WhatsApp Support number is empty.
Hide Product Query: Enable if you want to hide the product query button on the product page if the store level WhatsApp Support number is empty.